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University of Northampton
Lenovo

University of Northampton Lenovo Laptop FAQs

No. It is up to you whether you accept the laptop and bag. The University of Northampton offers a choice of one of three benefit options to eligible Home fee status students. You will have received information on all these options by email and have selected a laptop as your choice. Once you have received a laptop, you are unable to change your choice of benefit. No cash, refund, or alternative is offered. Terms and conditions can be found here.
Lenovo ThinkPad E14 AMD Gen 2. Specification:
  • AMD Ryzen™ 5 7535U Processor (2.90 GHz up to 4.55 GHz)
  • Security Chip Setting Enabled Discrete TPM2.0
  • Colour Graphite Black
  • Display 16″ WUXGA (1920 x 1200), IPS, Anti-Glare, Non-Touch, 45%NTSC, 300 nits, 60Hz
  • Base Cover Material PC/ABS
  • AMD Radeon™ 660M Graphics
  • Camera 720P HD RGB with Microphone
  • 16 GB DDR5-4800 MHz (SoDIMM)
  • Storage Selection 512 GB SSD M.2 2242 PCIe Gen4 TLC Opal
  • Wireless LAN Wi-Fi 6E 2×2 AX & Bluetooth® 5.1 or above
  • Battery 3 Cell Li-Polymer 47 Wh
  • Power Adapter 65 W USB-C Low Cost 90% PCC 3pin AC Adapter – UK
  • Keyboard Black with Number Pad – English (UK)
  • Publication – Italian/Dutch/German/French/English
  • OS DPK W11 Home Plus
  • Preload Language Windows 11 Home 64 WE (EN/FR/DE/NL/IT)
  • 3 Year Premier Support
  • 3 Year Accidental Damage Protection (ADP) One
  • CO2 Offset (500 kg CO2e).

No. The laptop is yours to keep, even after you’ve finished using it at the University of Northampton.

No. We do not install tracking or monitoring software on your laptop. It is the standard Lenovo Windows 11 Home installation, with no additional features.

No. We do not install Microsoft Office; however, as a student at the University of Northampton, you are entitled to a free Office 365 student license. Please click here to find out more.

No. The laptop is your personal device and does not belong to the University.

Three years of Premier support are included, which encompasses both hardware warranty support and support for any software supplied with the laptop by Lenovo, including Windows 11.

If you experience a hardware issue with your laptop, log the problem with the Lenovo call centre. We will then send an engineer to your address to make the necessary repairs.

You can get support from the Lenovo support website: https://www.lenovo.com/gb/en/premier-support.
Alternatively, you can contact the Lenovo Call Centre 24×7 on 0800 028 2697 or at uki_premier@lenovo.com.

Yes, Windows 11 Home is installed and licensed. You need to enter your details during the Windows startup process and complete it to activate the license.

Yes, Windows 11 Home edition comes with Windows Security as standard.

Find out more by clicking here.

The laptop includes a 47 Wh Rechargeable Li-ion Battery, which supports Rapid Charge Pro (charging up to 50% in 30 minutes). Battery run time is dependent on how you use the laptop; however, we expect you to get 6-8 hours of everyday use.

MobileMark® 25: up to 7.75 hr with 622 performance score @ 250 nits.
JEITA 3.0 (Video/Idle): up to 6.22 hr / 11.1 hr @ 200 nits.
Local video playback: up to 10.96 hr @ 150 nits.

No. The University of Northampton has equipped you with this laptop to support your studies. You should use it for these purposes.

Yes. The laptop has Accidental Damage Protection (ADP) for a period of three years. As part of the ADP One service, you can claim once for a single repair during the three years from September 2025. Please register for this insurance at the following URL: https://support.lenovo.com/sk/en/productregistration#

No, you do not need to pay for the laptop. You are receiving this laptop as your chosen benefit from the University of Northampton. This option is available to all eligible Home fee status students.
Terms and conditions can be found here.

Yes. During your time studying at the University, you will have access to a Microsoft Office 365 account to assist you with your course studies, including access to a OneDrive account with a 1 TB storage limit. Please save your work to your Microsoft OneDrive area, as this is the secure location to store your files. OneDrive offers a convenient way to store, access and share files and documents from anywhere with an internet connection. For extra security, we recommend setting up two-factor authentication on your account.

Yes, you can print from your laptop to the University printers. You can find instructions for printing on the University printers. They are also included in the student Ask Us FAQs under the printing section. If you experience any difficulties printing, contact the UON Help Desk.

Useful links



Telephone: 0800 028 2697 Email: uki_premier@lenovo.com.

Details of compatible upgrades and accessories are available from info@studentstore.co.uk.